**Error 10009** in *Gears of War Reloaded* can prevent the game from launching via PC Game Pass, typically due to issues with the Xbox app or Gaming Services. Below are troubleshooting steps to resolve it.

Step 1. Verify Xbox Live Status

• Visit the official Xbox Live status page.
• If **Account**, **Profile**, or **Multiplayer** services show outages, wait for Microsoft to resolve them.

Step 2. Reauthenticate Accounts

• Sign out of the **Xbox app**.
• Sign out of the **Microsoft Store**.
• Restart your PC and log back into both apps with the same Microsoft account.

Step 3. Reset Xbox and Store Apps

• Go to **Windows Settings > Apps > Installed Apps**.
• Locate the Xbox app, select **Advanced Options**, then click **Reset**.
• Repeat for the **Microsoft Store**, then restart your PC.

Step 4. Restart Critical Xbox Services

• Open the **Services** menu (press **Win + R**, type services.msc).
• Restart these services:
  • Xbox Live Auth Manager
  • Xbox Live Networking Service
  • Xbox Accessory Management Service
  • Gaming Services

Step 5. Reinstall Gaming Services

• Uninstall Gaming Services via **Windows Settings**.
• Reinstall it from the **Microsoft Store** to refresh app connectivity.

Step 6. Adjust Time and Region Settings

• Enable **Set time automatically** and **Set time zone automatically** in **Settings > Time & Language**.
• Ensure your **Region** matches your Xbox account’s region.

Step 7. Reset Network Configuration

• Open **Command Prompt as Administrator**.
• Run these commands sequentially:
  • ipconfig /flushdns
  • ipconfig /release
  • ipconfig /renew
  • netsh winsock reset
• Restart your PC afterward.

Step 8. Analyze Firewall/Antivirus Permissions

• Confirm **Xbox app**, **Gaming Services**, and the game executable are allowed through your firewall.
• Temporarily disable third-party antivirus software to test.

Step 9. Perform a Clean Reinstall

• Uninstall *Gears of War Reloaded* via the Xbox app.
• Delete residual files in AppData\Local\Packages\[Game Folder].
• Reinstall the game on an **SSD** for optimal performance.

FAQ

What triggers Error 10009?

Common culprits include corrupted **Gaming Services**, login conflicts in the Xbox app, or mismatched **time/region settings**.

Does this affect Xbox consoles?

No—this error is exclusive to the **PC Game Pass** version.

Is reinstalling Windows necessary?

Rarely. Most cases are resolved by resetting or reinstalling **Gaming Services** and the **Xbox app**.