Players are encountering technical difficulties with Hollow Knight Silksong on PlayStation 5 following its release. Common issues include:
- Missing store listings
- Error messages indicating unavailability
- Launch failures post-download
These problems are likely tied to high launch-day traffic but can often be resolved with troubleshooting.
Troubleshooting Steps
- Verify release timing: The game became available globally at 10 AM EST (September 4, 2025). Confirm your PlayStation Network region matches your local time zone.
- Manual search: If the game doesn’t appear in featured sections, use PlayStation Store’s search function with keywords like “Silk” or “Hollow Knight.”
- Refresh store access:
- Close and reopen the PlayStation Store app
- For persistent issues: Highlight the app > Press Options > Select Close Application
- License restoration: Navigate to Settings > Users and Accounts > Other > Restore Licenses if the game appears locked post-download.
- Database rebuild: Boot PS5 in Safe Mode and choose Rebuild Database to clear corrupted cache files.
- Alternative purchase methods: Use the PlayStation Store website or mobile app to purchase and remotely download the game during server overloads.
FAQ Solutions
Why isn’t Silksong showing on my PS5 store?
Regional store updates may be delayed. Perform a manual search or wait until after 10 AM EST.
What if Silksong says “Not Available” on PS5?
Refresh the store interface or initiate the purchase through web/mobile platforms.
Why won’t Silksong launch after I downloaded it?
Restore licenses through system settings to validate your purchase.
Do I need to delete and reinstall the game?
Reinstallation isn’t typically required—try license restoration or database rebuilding first.