Are you seeing a black bar or endless loading screen when trying to upload a Namecard photo in *Blue Protocol: Star Resonance*? The **Guild Voucher Namecard** feature has experienced technical issues since launch, but several verified solutions exist.
Why the Guild Voucher Fails
Upload errors often occur when using wardrobe outfits or restricted cosmetics like swimsuits or seasonal items. These flagged outfits cause the system to display a black bar instead of your image. Additional factors include:
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System clock desynchronization from game servers
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Antivirus software blocking upload processes
Common Triggers
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Restricted outfits (e.g., swimsuits, holiday cosmetics)
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Wardrobe skins instead of base gear
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PC clock out of sync
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Overactive antivirus/firewall
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VPN interference
Effective Solutions
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Swap outfits: Use non-cosmetic gear for the photo
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Remove wardrobe skins: Take the photo in basic gear first
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Sync your system clock:
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Right-click Windows clock
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Select “Adjust date/time”
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Click “Sync now”
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Reboot game
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Pause antivirus: Temporarily disable protection or whitelist the game folder
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Use windowed mode: Helps display antivirus pop-up warnings
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Verify game files: As a last resort
Ineffective Measures
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Purchasing extra Guild Vouchers
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Repeated upload attempts with banned outfits
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VPN/region-switching (unless ISP-related)
Successfully uploading your Namecard requires avoiding prohibited outfits, syncing your clock, and managing antivirus settings. Once uploaded, you can freely change appearances.
FAQ
Why do swimsuits cause upload errors?
They’re partially censored by the system, disrupting the upload process.
Do extra Guild Vouchers solve the issue?
No—failed attempts only consume vouchers.
Upload fails with default gear. Why?
Check your system clock synchronization or antivirus restrictions.
Can I update my Namecard later?
Yes, but each change uses one Guild Voucher.
Is there an official fix incoming?
No patch announced, but developers are aware of the issue.